Refund policy

Refund Policy:

Due to the custom nature of the product, exchanges and returns are not accepted.

Before purchasing a unit, please be sure to properly measure your head. The Tresses Lab is not responsible for any improperly fitted wigs. All units are non-refundable unless there is a mistake on the seller's behalf. ALL SALES ARE FINAL. Exchanges and returns are not accepted. All wig units are non-refundable.

Shipping Policy

Please inspect your order upon receipt and contact the shipping company immediately if the item is damaged, as we are not responsible for any lost/stolen/damaged goods.

You can always contact us for any questions at info@thetresseslab.com